The Faculty of Communication at Bolu Abant İzzet Baysal University proudly shares the results of the student satisfaction surveys conducted within the scope of the Quality Management System (QMS). With its process-oriented management approach, strategic planning, and student feedback-centered approach, our Faculty is not only progressing on its quality journey; it is also leaving its mark.

Concrete Reflections of the Quality Journey
The data obtained from the satisfaction surveys has become a tool not only for measurement but also for transformation. The PUKÖ (Plan – Do – Check – Act) cycle implemented within our Faculty was systematically implemented, and success was achieved in the following areas:
✔ Action plans based on student feedback were implemented.
✔ The prepared roadmaps were reflected in the field with concrete outputs.
✔ All feedback was meticulously analyzed, and areas for improvement were clearly identified.
✔ A sustainable improvement culture in quality management was institutionalized.

Every Opinion is Data, Every Data is a Transformation Opportunity
The survey results revealed that student satisfaction is not merely a numerical achievement; it is also a reflection of a participatory, transparent, and dynamic management approach. This success is considered the holistic result of the Faculty of Communication's student-focused vision, collective work culture, and strategic decision-making processes.

Quality Has Become Identified with Us
Our faculty, specializing in the PUKÖ cycle, views quality not as a goal but as a living and constantly evolving system. The effects of this approach are clearly felt not only in internal processes but also in the student experience, academic success, and institutional reputation.

The Future Will Be Defined by Quality
As the Faculty of Communication, we are no longer simply "qualitative candidates"; we represent a structure that is synonymous with quality itself. Every opinion from our students is transformed into value, and every value is considered an opportunity for strategic development.

This pride belongs to all of us!
We are committed to quality, consistent in development, and pioneers in student satisfaction.